Hybrid Hosting Status - Partial Virtualized Services Outage – Incident details

All systems operational

Partial Virtualized Services Outage

Resolved
Operational
Started over 2 years agoLasted about 6 hours

Affected

Virtualized Services (EX: Minecraft Servers Discord Bots etc.)

Operational from 2:44 PM to 8:24 PM

Updates
  • Update
    UTC
    Update

    We are working on providing in-store credits. Please contact us via a ticket to claim your SLA credit.

  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Update
    UTC
    Update

    We are continuing to work on a fix for this incident. The issue seems to be a corrupted Linux filesystem, we are working on restoring from a backup.

  • Identified
    UTC
    Identified

    This has been identified as an issue with the drive on VI-CHI-01, we are working on a fix and will update you asap.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.