All systems operational

Network Infrastructure
99.96% uptime
Dec 2023 · 100.0%Jan 2024 · 99.89%Feb · 100.0%
Dec 2023100.0% uptime
Jan 202499.89% uptime
Feb 2024100.0% uptime

Virtualized Services (EX: Minecraft Servers Discord Bots etc.)

99.96% uptime
Dec 2023 · 100.0%Jan 2024 · 99.89%Feb · 100.0%
Dec 2023100.0% uptime
Jan 202499.89% uptime
Feb 2024100.0% uptime
Colocation and Dedicated Infrastructure
99.96% uptime
Dec 2023 · 100.0%Jan 2024 · 99.89%Feb · 100.0%
Dec 2023100.0% uptime
Jan 202499.89% uptime
Feb 2024100.0% uptime

Upstream DC Infrastructure

Operational
Third Party: Cloudflare → Cloudflare Sites and Services → API
Operational
Third Party: Stripe → Stripe API
Operational
Third Party: Stripe → Stripe Checkout.js
Operational

Network I

100.0% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%
Dec 2023100.0% uptime
Jan 2024100.0% uptime
Feb 2024100.0% uptime

Notice history

Feb 2024

Transition to Fully Owned hardware for Minecraft Hosting
  • Completed
    February 23, 2024 at 3:31 AM
    Completed
    February 23, 2024 at 3:31 AM

    Maintenance was completed successfully, we have had a few errors with some users MySQL databases, if you suffer from this issue please contact support.

  • In progress
    February 23, 2024 at 1:00 AM
    In progress
    February 23, 2024 at 1:00 AM
    Maintenance is now in progress
  • Planned
    February 23, 2024 at 1:00 AM
    Planned
    February 23, 2024 at 1:00 AM
    We are planning for a scheduled maintenance during that time.
Emergency Maintenance on CHI-01
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    Hardware Failure, currently overnighting new hardware to Chicago.

  • Investigating
    Investigating
    We are currently investigating this incident.
Unknown slowdowns and Packet Loss
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.
Partial Virtualized Services Outage
  • Resolved
    Update

    We are working on providing in-store credits. Please contact us via a ticket to claim your SLA credit.

  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Update

    We are continuing to work on a fix for this incident. The issue seems to be a corrupted Linux filesystem, we are working on restoring from a backup.

  • Identified
    Identified

    This has been identified as an issue with the drive on VI-CHI-01, we are working on a fix and will update you asap.

  • Investigating
    Investigating
    We are currently investigating this incident.

Jan 2024

Network Maintenance – January 27th - 29th, 2024
  • Resolved
    Resolved

    All issues have been addressed. All traffic is now traversing.

  • Identified
    Identified

    We have completed the move, but are investigating certain IP subnets not routable. We are currently implementing a fix and will update you when those affected IPs are accessible.

  • Monitoring
    Monitoring

    The downtime period is over. Virtualized Services Servers are still unreachable, currently investigating.

  • Identified
    Identified

    This is apart of our scheduled maintenance. Downtime should last an estimated 10 minutes.

  • Investigating
    Investigating

    Dear Valued Customers,

    Notification of Detected Downtime in Services

    We want to inform you that our automated monitoring systems have detected downtime in our services. We are currently assessing the situation to understand the scope and impact of this issue.

    Immediate Actions:

    • Our support team has been promptly informed and is actively working to diagnose and address the issue.
    • We are committed to resolving this as quickly as possible to minimize any inconvenience.

    Further Information:

    • We will provide more detailed information and updates as soon as they become available.
    • Our team is working diligently to understand and rectify the cause of this downtime.

    Next Steps for Users:

    • We advise refraining from making system changes or updates until the issue is resolved.
    • Please report any unusual system behavior or additional issues to our support team.

    Our Commitment:
    We apologize for any inconvenience this may cause and appreciate your patience as we work to restore normal service. Ensuring the reliability and stability of our services is our top priority.

    Thank you for your understanding and cooperation.

    Hybrid Hosting LLC

Dec 2023

No notices reported this month

Dec 2023 to Feb 2024