Duration: 1 hour

Affected Components: Virtualized Services (EX: Minecraft Servers Discord Bots etc.)

May 28, 14:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

May 28, 15:00:00 GMT+0
Completed - Maintenance has completed successfully.

May 28, 14:00:01 GMT+0
Identified - Maintenance is now in progress.

Duration: 2 hours

Affected Components: Virtualized Services (EX: Minecraft Servers Discord Bots etc.)

May 26, 17:56:01 GMT+0
Identified - Maintenance is now in progress.

May 26, 17:56:00 GMT+0
Identified - We are currently performing upgrades to our panel, there may be intermittent downtime..

May 26, 19:56:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 20 hours and 56 minutes

Affected Components: Colocation and Dedicated Infrastructure

Apr 5, 00:02:36 GMT+0
Investigating - Dear Valued Customers, **Notification of Detected Downtime in Services** We want to inform you that our automated monitoring systems have detected downtime in our services. We are currently assessing the situation to understand the scope and impact of this issue. **Immediate Actions:** - Our support team has been promptly informed and is actively working to diagnose and address the issue. - We are committed to resolving this as quickly as possible to minimize any inconvenience. **Further Information:** - We will provide more detailed information and updates as soon as they become available. - Our team is working diligently to understand and rectify the cause of this downtime. **Next Steps for Users:** - We advise refraining from making system changes or updates until the issue is resolved. - Please report any unusual system behavior or additional issues to our support team. **Our Commitment:** We apologize for any inconvenience this may cause and appreciate your patience as we work to restore normal service. Ensuring the reliability and stability of our services is our top priority. Thank you for your understanding and cooperation. Hybrid Hosting LLC.

Apr 5, 00:40:37 GMT+0
Monitoring - Upstream is slowly coming back online..

Apr 5, 20:58:16 GMT+0
Resolved - This incident has been resolved..

Duration: 4 hours

Affected Components: Network Infrastructure, Colocation and Dedicated Infrastructure, Virtualized Services (EX: Minecraft Servers Discord Bots etc.), Network I

Apr 3, 13:00:01 GMT+0
Identified - Maintenance is now in progress.

Apr 3, 13:00:00 GMT+0
Identified - As we continuously strive to improve and provide the best hosting experience, we're excited to announce an upcoming network upgrade at Hybrid Hosting. This maintenance is a key step in enhancing our infrastructure to better serve you. **Maintenance Details:** \- **Date & Time:** April 3rd 9AM EST to April 3rd 12PM EST \- **Expected Duration:** We aim to complete this as quickly as possible. May take up to the full 4-hours. :satellite: **What's Happening:** \- **Switching Our Switches:** We're upgrading to state-of-the-art network switches for enhanced performance and reliability. \- **Infrastructure Upgrades:** Alongside switch upgrades, we're implementing additional enhancements to our network infrastructure. **Impact:** During this period, our services will experience a temporary offline status. We understand the importance of your hosting needs and are committed to minimizing this impact. Our team will work diligently to ensure a swift and smooth upgrade process. **Updates & Communication:** We'll keep you posted with real-time updates throughout the maintenance period. Should there be any changes or additional information, you'll be the first to know. We appreciate your patience and understanding as we undertake these upgrades to bring you an even better hosting experience. Your support means the world to us, and we're excited for the improvements these changes will bring. Thank you for being a part of our journey at Hybrid Hosting..

Apr 3, 17:00:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 2 hours and 32 minutes

Affected Components: Virtualized Services (EX: Minecraft Servers Discord Bots etc.)

Feb 23, 01:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Feb 23, 03:31:46 GMT+0
Completed - Maintenance was completed successfully, we have had a few errors with some users MySQL databases, if you suffer from this issue please contact support..

Feb 23, 01:00:01 GMT+0
Identified - Maintenance is now in progress.

Duration: 7 hours and 40 minutes

Affected Components: Virtualized Services (EX: Minecraft Servers Discord Bots etc.)

Feb 16, 22:26:36 GMT+0
Investigating - We are currently investigating this incident..

Feb 17, 02:35:57 GMT+0
Identified - Hardware Failure, currently overnighting new hardware to Chicago..

Feb 17, 03:12:54 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Feb 17, 06:06:49 GMT+0
Resolved - This incident has been resolved..

Duration: 1 day, 2 hours and 28 minutes

Affected Components: Network Infrastructure, Colocation and Dedicated Infrastructure, Upstream DC Infrastructure, Virtualized Services (EX: Minecraft Servers Discord Bots etc.)

Feb 17, 03:12:42 GMT+0
Resolved - This incident has been resolved..

Feb 16, 00:44:46 GMT+0
Investigating - We are currently investigating this incident..

Feb 17, 03:12:13 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Duration: 5 hours and 40 minutes

Affected Components: Virtualized Services (EX: Minecraft Servers Discord Bots etc.)

Feb 10, 14:44:52 GMT+0
Investigating - We are currently investigating this incident..

Feb 10, 15:12:40 GMT+0
Identified - This has been identified as an issue with the drive on VI-CHI-01, we are working on a fix and will update you asap..

Feb 10, 19:06:19 GMT+0
Identified - We are continuing to work on a fix for this incident. The issue seems to be a corrupted Linux filesystem, we are working on restoring from a backup..

Feb 10, 20:14:21 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Feb 10, 20:25:30 GMT+0
Resolved - We are working on providing in-store credits. Please contact us via a ticket to claim your SLA credit..

Feb 10, 20:24:57 GMT+0
Resolved - This incident has been resolved..

Duration: 47 minutes

Affected Components: Network Infrastructure, Virtualized Services (EX: Minecraft Servers Discord Bots etc.), Colocation and Dedicated Infrastructure

Jan 28, 21:01:37 GMT+0
Investigating - Dear Valued Customers, **Notification of Detected Downtime in Services** We want to inform you that our automated monitoring systems have detected downtime in our services. We are currently assessing the situation to understand the scope and impact of this issue. **Immediate Actions:** - Our support team has been promptly informed and is actively working to diagnose and address the issue. - We are committed to resolving this as quickly as possible to minimize any inconvenience. **Further Information:** - We will provide more detailed information and updates as soon as they become available. - Our team is working diligently to understand and rectify the cause of this downtime. **Next Steps for Users:** - We advise refraining from making system changes or updates until the issue is resolved. - Please report any unusual system behavior or additional issues to our support team. **Our Commitment:** We apologize for any inconvenience this may cause and appreciate your patience as we work to restore normal service. Ensuring the reliability and stability of our services is our top priority. Thank you for your understanding and cooperation. Hybrid Hosting LLC.

Jan 28, 21:03:25 GMT+0
Identified - This is apart of our scheduled maintenance. Downtime should last an estimated 10 minutes..

Jan 28, 21:48:30 GMT+0
Resolved - All issues have been addressed. All traffic is now traversing. .

Jan 28, 21:41:51 GMT+0
Monitoring - The downtime period is over. Virtualized Services Servers are still unreachable, currently investigating..

Jan 28, 21:45:11 GMT+0
Identified - We have completed the move, but are investigating certain IP subnets not routable. We are currently implementing a fix and will update you when those affected IPs are accessible. .